Types of licences:
There are currently five types: A Household licence, for households and/or individuals, authorising the use of the licensed set(s) at the user’s registered residential premises only; a Pensioner/Disabled Person/War Veteran licence, for people over 60 years, who are physically disabled or are war veterans (receiving a monthly social grant), authorising the use of the licensed set(s) at the user’s registered residential premises only; a Business licence, for entities (including schools, hospitals, churches, government departments, etc.) authorising the use of the licensed set(s) in their business/commercial activities or on premises occupied for business purposes; a Dealer licence, for businesses selling TV set, hiring out TV sets and repairing TV sets; an Accommodation Establishment licence, for hotels, lodges, bed & breakfasts etc.

Validity of a licence:
A television licence is paid in advance every year. When a new TV set is bought, say, in July 2019, a pro-rata TV licence fee is payable and the licence is valid until 30 September 2019. A TV licence is valid for a period of 12 months for existing sets.

Information required when renewing:
On renewal, as a minimum one needs to present one’s CLIENT ACCOUNT NUMBER and/or ID NUMBER. The TV licence account number is a number produced and used by the NBC’s iTVL system. Clients who are unsure about their TV licence account number are requested to contact the NBC. Clients are furthermore kindly requested to also provide the brand and serial number of their TV(s) when renewing their licence(s).

Cancelling a licence:
One no longer requires a licence on selling or otherwise disposing of one’s TV set(s); HOWEVER the NBC MUST be notified of the changed circumstances making possession of a TV licence unnecessary. No licence is cancelled while moneys are still outstanding on an account. All arrears and applicable penalties become payable if one is found in possession of a television set after cancellation of one’s licence.

Type of payments:
Payments are cash over the counter. One may also pay via electronic transfer or direct deposit. The NBC bank details are as follows:
Bank: First National Bank of Namibia
Corporate Branch, Windhoek
Name: NBC TV Licence
Code: 281872
Acc. No.: 620 611 996 02
Clients are requested to ALWAYS add their TV LICENCE ACCOUNT NUMBER or ID NUMBER as reference when making EFT payments and/or direct deposits to ensure the correct allocation of funds. [NB: The question whether TV licences are transferrable is repeated numerous times.] [please also add the FAQ below:]
Address

NBC HEAD OFFICE
Cullinan Street, Windhoek, Namibia

Contacts

Email: tvlicence@nbc.na
Phone:  +264-61-2913111
or +264-61-2912100 
Fax: +1 (0) 000 0000 002

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